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Terms & Conditions

DISCLAIMER

Welcome to Travelleiz.com. These Terms and Conditions (“Terms”) govern your use of our website and the purchase of products and services from Travelleiz.com. By accessing or using our website, you agree to comply with and be bound by these Terms.

If you do not agree with these Terms, you must not use this site.

We do have our Terms and Conditions which need to be accepted by our customers and clients before they proceed to give us an opportunity to serve them. When you have access to our website and browse for information and services, you accept our terms & conditions herein. An agreement will be initiated between the Company and you with respect to the services taken by you.

OUR WEBSITE AND THE CONTENTS WITHIN

This site is for your personal use. You shall not copy, modify or distribute anything for commercial purpose.This site may contain links to other website. They have their own terms of use so it will be applied accordingly. We further are not responsible for their contents. You access these third party websites entirely on your own risk.All materials on this Site are protected by copyright. You cannot use the Content for any purpose.

Use of the Website

  • You must be at least 18 years old to use our services or make purchases.
  • You agree not to use the website for any illegal or unauthorized purpose.
  • You are responsible for maintaining the confidentiality of your account and password.

Products and Services

  • Travelleiz.com offers a wide range of travel services (read more terms here), travel accessories, lifestyle goods, and shopping items.
  • All product descriptions and prices are subject to change without notice.
  • We reserve the right to limit the quantities of any products or services offered.

Orders and Payments

  • All orders are subject to acceptance and availability.
  • Prices listed are inclusive/exclusive of applicable taxes (as mentioned on the product page).
  • We accept various payment methods through secure payment gateways.
  • Travelleiz reserves the right to cancel any order for any reason, including pricing errors, stock unavailability, or suspected fraud.

Shipping and Delivery

  • Delivery timelines vary by location and product availability.
  • We are not responsible for delays caused by shipping carriers or customs.
  • You will receive a tracking number upon shipment confirmation.

Returns and Refunds

  • We offer a [10/15]-day return policy on eligible products (please refer to our Return Policy page).
  • Products must be returned in their original condition with all tags and packaging.
  • Refunds will be issued to the original payment method after inspection.

Intellectual Property

  • All content on Travelleiz.com, including logos, images, graphics, and text, is the property of Travelleiz or its licensors and protected by intellectual property laws.
  • You may not reproduce, distribute, or exploit any content from the website without prior written permission.

User-Generated Content

  • Users may post reviews, comments, and suggestions.
  • You grant Travelleiz a non-exclusive, royalty-free license to use, modify, and publish such content.
  • Travelleiz reserves the right to remove or edit user content that is offensive, unlawful, or violates these Terms.

Limitation of Liability

  • Travelleiz.com is not liable for any direct, indirect, incidental, or consequential damages arising from the use of the website or products.
  • We do not guarantee the website will be error-free, secure, or uninterrupted.

Privacy Policy

  • Your use of this website is also governed by our Privacy Policy which explains how we collect, use, and protect your data.

Termination

  • We reserve the right to terminate or suspend your account and access to the website at our sole discretion, without notice, for any breach of these Terms.

Governing Law

  • These Terms are governed by and construed in accordance with the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts at our registered placed of business in India.

Changes to Terms

  • Travelleiz.com reserves the right to update or modify these Terms at any time without prior notice.
  • Your continued use of the website after any changes constitutes your acceptance of the new Terms.

Contact Us

If you have any questions about these Terms, please contact us at:
📧 Email: support@travelleiz.com

Online Payment Terms & Conditions

This Service is being provided in order to facilitate access to our customers to pay your bills online to Travelleiz (Travelleiz) through an electronic and automated collection and remittance service (the “Payment Gateway”) hosted through CitrusPay (the ‘Payment Service Providers’). Travelleiz makes no representation of any kind, express or implied, as to the operation of the Payment Gateway other than what is specified for this purpose. The User expressly agrees that his/ her use of the aforesaid online payment Service is entirely at his/her/their own risk and responsibility of the User.

LIMITATION OF LIABILITY

1. Travelleiz is providing this service to you simply as a matter of convenience. Travelleiz expressly disclaims any claim or liability arising out of the provision of this service. You agree and acknowledge that you shall be solely responsible for your conduct and that Travelleiz expressly reserves the right to terminate your rights to use the service at any time it deems fit.

2. Travelleiz, its affiliates or employees shall in no way be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, data or any other intangible losses arising out of or in connection with the access to or usage of the Payment Gateway service.

3. Travelleiz assumes no liability whatsoever for any monetary or other damage suffered by you on account of any delay, failure, interruption, or corruption of any data or other information transmitted or any interruption or errors in connection with the use and operation of the Payment Gateway service.

4. You shall indemnify and hold harmless Travelleiz and their respective officers, directors and employees, from any claim or demand, or actions. Travelleiz will not be liable for any failures in the external link or for any fraud perpetrated either at the payment gateway and/or at the bank end that could take place during or after the time of you making payment.

5. You agree, understand and confirm that any personal data including details related to debit card/credit card or Bank accounts submitted by you during the time of making payment is transmitted over the Internet and is susceptible to misuse, theft and/or fraud and that Travelleiz has no control over such matters.

6. Although all reasonable care has been taken towards guarding against unauthorized use of any information transmitted by you, Travelleiz does not in any way guarantee that the use of the payment gateway will not result in theft and/or unauthorized use of data over the Internet.

DEBIT/CREDIT CARD, BANK ACCOUNT DETAILS

You may pay bills at Travelleiz by using a Debit/Credit Card or through your Internet Banking Account. You submit and agree that the debit/credit card details provided by you to the Payment Gateway for payment transaction processing will be correct and you shall not use a debit/credit card, which is not lawfully owned by you. You agree that when you initiate a payment transaction and/or issue an online payment Instruction and provide your Debit/Credit Card or Bank account details:

– You warrant that you are fully and lawfully entitled to use the said Debit/Credit Card or Bank Account for such transactions.

– You are responsible to ensure that all the Debit/Credit Card or Bank Account details provided by you are accurate.

– You are authorising the debit to the nominated Debit/Credit Card or Bank account for the settlement of bills selected by you along with the applicable fees.

– You are responsible to ensure that sufficient credit is available on your presented Debit/Credit Card or Bank Account at the time of making the payment to permit the payment of the bill/s selected by you inclusive of the applicable fees.

Convenience fees shall be levied for Online Payments using any payment channel (Credit Card/Debit Card/Net Banking/Wallets & Cash Cards). Convenience fee can also be referred to as Internet handling fee. Convenience fee can be either a flat fee (Net Banking) or a percentage (Card Gateway & Wallets & Cash Cards) of the amount that you pay depending on the payment mode selected.

REFUND / TRANSACTION CANCELLATION

In the event of a refund of the amount to the customer for any reason, the amount will be refunded through Gateway process only and no cash refunds will be made.

By proceeding ahead with the payment process you expressly agree and provide your consent to the Terms and Conditions as mentioned above.